News From Around: Airport Employee Punches Man ‘Holding His Baby’ After An Argument Over Flight Delays

Monday, July 31, 2017

Airport Employee Punches Man ‘Holding His Baby’ After An Argument Over Flight Delays

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An airport employee has punched a man who was carrying his child during an argument over delays on an easyJet flight, according to eyewitnesses.

The picture, which was posted on twitter yesterday, appears to show a special assistance worker swinging at the passenger at Nice Airport after a flight to London Luton was delayed for 13 hours. Another passenger, Alex Athienitis, 27, who was also delayed on his flight back to London Stansted, said the employee, whose usual role is to help disabled passengers, had been goading people over the delays: “The passengers of the delayed flight had been put on to a plane and then taken off so were not happy. I then heard some people arguing with easyJet staff. They were angry they were not getting any info. He (airport worker) was laughing and goading passengers and seemed amused people were upset. He then hit the man after being asked why he was acting like that.” Mr Athienitis, who is a teacher, was unsurprisingly shocked when he saw the employee climb over a barrier before hitting the passenger, but he said that the man reacted calmly after being struck, he said: “The victim backed off and handed the child to his partner. His partner was hysterical about what had just happened.” Mr Athienitis continued, saying that the French police arrived later and told the worker to leave the airport. Another witness, who posted the image of the assault online, was Arabella Arkwright. Arkwright said her husband had to restrain the worker and said everyone was “appalled” by his behaviour. “My husband, whos 64, had to pull the man off him and hold him against a glass door. Everyone was appalled. “The man had a great big mark on his eye when he finally got on the plane everyone applauded him.” EasyJet were quick to issue a statement saying that they were concerned by the alleged incident but were quick to distance themselves from the man, who they say does not work for them. “easyJet is very concerned to see this picture and can confirm the person in the photo is not an easyJet member of staff and they do not work for easyJets ground handling agents in Nice.We are urgently taking this up with Nice Airport and their special assistance provider Samsic who we understand the person photographed works for.” The airline then apologised for the delay in the flight and offered an explanation to passengers as to why they had to wait 13 hours to continue their travels. “easyJet is sorry that flight EZY2122 from Nice to London Luton on 29 July was delayed departing Nice. “This was due to a technical issue with the aircraft and a replacement aircraft and crew were sent from London Gatwick to operate the flight. “Passengers were provided with updates and refreshment vouchers during this time and the flight landed in London Luton last night. “The safety and wellbeing of our passengers and crew is always easyJets highest priority. “easyJet sincerely apologises for the delay and thanks passengers for their patience.” No matter who he works for, it’s safe to say that this is an example of pretty horrendous customer service.However, to see a shining example of customer service done right, why not checkout thishilarious Amazon customer service agent, who has set a new benchmark for service staff everywhere.